How to Activate Your Live Environment? (Business Account Verification & SLA Requirements)
To access real customer data, your Dojah account must be formally verified.
How to Activate Your Live Environment? (Business Account Verification & SLA Requirements)
Before your organization can switch from the test (sandbox) environment to the live environment and access real customer data, your Dojah account must be formally verified. Account verification ensures:
Legal authorization to use Dojah’s services
Compliance with regulatory and data protection standards
Alignment between your business and Dojah’s service agreement
Why Account Verification Is Required
Dojah operates in regulated environments involving identity verification, AML screening, and fraud prevention. Granting access to live identity data requires the following:
Confirmation that your business is legitimate
Confirmation that an authorized representative is accountable
Execution of a binding Service Level Agreement (SLA)
Until verification is complete, your account will remain in sandbox mode, where only test data is available.